Meet the Team

HomeMeet the Team
Crystal

PRESIDENT & MANAGING PARTNER

After seeing my mother migrate to the United States and struggle as a Latina woman to raise two girls on her own, I knew at an early age that I wanted to work for myself to build something from the ground that would encompass my personality, professionalism, and desire to succeed. After following the traditional path of college and working in the service industry for over 14 years, I decided the best way to achieve my goal of success was to pursue entrepreneurship. My extensive experience has allowed me to bring a fresh perspective as president and CEO of several different companies, including Restorative Pros Inc.

Tiffany Priestly

DIRECTOR OF OPERATIONS

My name is Tiffany Priestly. I have been working in the customer service industry for the past 17 years now. I have been extremely fortunate to have worked in different industries, which has helped me with my position today as Director of Operations for Restorative Pros Inc. My biggest motto that I go by is to treat my customers the way I would like to be treated: with respect, kindness, and honesty.

Tiffany Priestly

Joel Lebron

DISTRICT MANAGER

First and foremost, I am a husband and father. I have been married for 15 years. I am a father of two, a 13-year-old boy and a 9-year-old girl. I am the District Manager, and with that task, I bring an oversight to the daily and field operations. I build relationships with customers and commercial clients. We are a team and have built lifelong friendships with our clients. I have been in the remediation industry for 9 years. Before remediation, I worked with Florida Safety. I am certified in all safety aspects, and jobsite safety is one of my specialties. With that being said, I have a true passion for helping others, and that is what has kept me in the remediation business.

Joel Lebron
Ashley Martinez

ACCOUNTS RECEIVABLE REPRESENTATIVE

My name is Ashley Martinez. I am the Accounts Receivable Representative for Restorative Pros, Inc. I have been working in the customer service industry for 12+ years, and in the remediation industry for 2+ years. My priority is serving customers with top-quality customer service experience they deserve and making sure to keep them in the loop along the way with their claim. My goal is to help ease you during the process. I communicate with your insurance company every step of the way to make this process less stressful for you and to complete your claim in a timely manner. I am here to answer any questions you may have along the way. I take pride in my position here to make sure we do all we can for you and your property. “Your Property Deserves ONLY The Best!”

Ashley Martinez
Roberto Martinez

RESTORATION SPECIALIST

My name is Roberto Martinez. I am the Restoration Specialist for Restorative Pros, Inc. I have been in the restoration field for over 10 years. I am certified in water and fire remediation. I take pride in helping my customers solve their issues, as well as walking them through the process step by step to ensure everything is done to our company’s expectations and beyond. I will never leave my customers’ property until I have answered all their questions and helped them to my full capacity. To me, a customer’s home is not just a job; I treat their property as if it were my own and make sure they are fully taken care of. As a supervisor, I have the greatest respect for my technicians and the integrity in their work. Our team will always take care of you. “Your Property Deserves ONLY The Best!”

Roberto Martinez
Efrain Rodriguez

TECHNICIAN HELPER

I have been in the industry for over 15 years and enjoy being able to assist with everything that has to do with this industry.

Efrain Rodriguez
Kira Ortega

PROJECT COORDINATOR – REBUILD DIVISION

My name is Kira, I am the Project Coordinator for Restorative Pros, Inc – Rebuild Division. Throughout my last 10 years in customer service, I have cultivated a passion for helping people and making sure I always provide the best experience. Knowing all customers and circumstances are different I try to adjust my approach to ensure all customers feel at ease during what could be a stressful time. My priority is to restore your home back to the safe haven it should be.

Kira Ortiga
Crystal

PRESIDENT & MANAGING PARTNER

After seeing my mother migrate to the United States and struggle as a Latina woman to raise two girls on her own, I knew at an early age that I wanted to work for myself to build something from the ground that would encompass my personality, professionalism, and desire to succeed. After following the traditional path of college and working in the service industry for over 14 years, I decided the best way to achieve my goal of success was to pursue entrepreneurship. My extensive experience has allowed me to bring a fresh perspective as president and CEO of several different companies, including Restorative Pros Inc.

Tiffany Priestly

Tiffany Priestly

DIRECTOR OF OPERATIONS

My name is Tiffany Priestly. I have been working in the customer service industry for the past 17 years now. I have been extremely fortunate to have worked in different industries, which has helped me with my position today as Director of Operations for Restorative Pros Inc. My biggest motto that I go by is to treat my customers the way I would like to be treated: with respect, kindness, and honesty.

Joel Lebron

Joel Lebron

DISTRICT MANAGER

First and foremost, I am a husband and father. I have been married for 15 years. I am a father of two, a 13-year-old boy and a 9-year-old girl. I am the District Manager, and with that task, I bring an oversight to the daily and field operations. I build relationships with customers and commercial clients. We are a team and have built lifelong friendships with our clients. I have been in the remediation industry for 9 years. Before remediation, I worked with Florida Safety. I am certified in all safety aspects, and jobsite safety is one of my specialties. With that being said, I have a true passion for helping others, and that is what has kept me in the remediation business.

Ashley Martinez
Ashley Martinez

ACCOUNTS RECEIVABLE REPRESENTATIVE

My name is Ashley Martinez. I am the Accounts Receivable Representative for Restorative Pros, Inc. I have been working in the customer service industry for 12+ years, and in the remediation industry for 2+ years. My priority is serving customers with top-quality customer service experience they deserve and making sure to keep them in the loop along the way with their claim. My goal is to help ease you during the process. I communicate with your insurance company every step of the way to make this process less stressful for you and to complete your claim in a timely manner. I am here to answer any questions you may have along the way. I take pride in my position here to make sure we do all we can for you and your property. “Your Property Deserves ONLY The Best!”

Roberto Martinez
Roberto Martinez

RESTORATION SPECIALIST

My name is Roberto Martinez. I am the Restoration Specialist for Restorative Pros, Inc. I have been in the restoration field for over 10 years. I am certified in water and fire remediation. I take pride in helping my customers solve their issues, as well as walking them through the process step by step to ensure everything is done to our company’s expectations and beyond. I will never leave my customers’ property until I have answered all their questions and helped them to my full capacity. To me, a customer’s home is not just a job; I treat their property as if it were my own and make sure they are fully taken care of. As a supervisor, I have the greatest respect for my technicians and the integrity in their work. Our team will always take care of you. “Your Property Deserves ONLY The Best!”

Efrain Rodriguez
Efrain Rodriguez

TECHNICIAN HELPER

I have been in the industry for over 15 years and enjoy being able to assist with everything that has to do with this industry.

Kira Ortiga
Kira Ortega

PROJECT COORDINATOR – REBUILD DIVISION

My name is Kira, I am the Project Coordinator for Restorative Pros, Inc – Rebuild Division. Throughout my last 10 years in customer service, I have cultivated a passion for helping people and making sure I always provide the best experience. Knowing all customers and circumstances are different I try to adjust my approach to ensure all customers feel at ease during what could be a stressful time. My priority is to restore your home back to the safe haven it should be.

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