Restorative Pros is AWESOME!!! The best customer service and work I have ever experienced. The techs were very professional and their work was outstanding. Immediate response time and I am confident in their work 100%. If you need water damage or mold restoration don't hesitate and give Restorative Pros a call now. I will definitely use them again.
Miguel Rivera was our technician referred by a contractor dealing with our leaky hot water tank. He was amazing as far as understanding the process and what to expect with regard to repairs after the areas were dried. Courteous, knowledgeable and very helpful! I totally recommend this company and Miguel.
They are a top-notch company and service provider. They were very professional, on time and were quick about their work. They were able to completely dry out a flooded kitchen, cabinetry and drywall in one of our rentals in only three days! #highlyrecommend
I've known Carlos a long time and one thing that has never changed is he's a man of his word. If he says it, its good as done you'd be blessed to have him on site or his hands involved in the process at any level
Amazing service and great team effort. All staff worked well together. Very quick arrival time and quick turn around. Cant thank you guys enough. Keep up the good work.
Joel walked into my house and walked me through the process step by step. These guys are real professionals, extremely friendly and understanding of the situation I was going through! Thanks Restorative Pros for your services!
Restorative Pros.!! I can't say enough good things about these guys! They are fast, efficient, reliable and extremely knowledgeable in what they do. They were quick to respond and their pricing is super reasonable. They are extremely honest! I never felt that I was taken advantage of as far as cost goes and that's hard to say about services like this. I would definitely recommend them to any and everyone that needs restoration work done!!!!!
I had a bad flood into my home from my irrigation system. Joel Lebron and his team were to my house in less than an hour to get things cleaned up; it was late in the day and they still came out! I've worked with a lot of companies from owning rental properties and I can say hands down they by far are the most professional and honest company I have dealt with. They were very sympathetic to my situation and they made sure the job was done correctly. I hope I don't ever have to call a restoration company in my future but if I do I know who I'm calling! Thank you!
Dealing with Miguel was an excellent experience. This company was referred to me by another excellent source. They came immediately after my call on a weekend. They placed machines everywhere in the room as it was really affected by water damage. Miguel was so detailed and organized that really impressed me. Years ago I had water damage due to a broken pipe and trust me, nothing compare to this performance now. His boss came along with him on the first day, ensuring every detail was properly handled.
Miguel came by everyday checking on my wall and floor. It wasn't until he showed me that the wall was completely dry that he didn't removed the machine left for the purpose. He explained me that in doing so, both the insurance and the homeowner will save future problems in the area with the rest of the room.
Not too many around like Miguel and the Restorative Pros, Inc. (RPI) team around.
A company based on needs, not interests!!!!
First, I want to send Carlos a HUGE Thank you!!!!! You single handed peeled me from my ceiling with your patience and calm attitude. Your non-visual assessment over the phone was spot on, which another Restoration company echoed when they were here this morning. I have contacted a cleaning company, who are coming Tuesday morning to clean my ducts, vents and surrounding area of the openings. I also contacted my regular A/C company to clean and service my A/Cs. I will be replacing the foam insulation tapes around each vent. You have restored my faith in human nature and that there are more honest companies than not. I almost hired a company that was going to charge me $1000s for unnecessary work. You are the best!!
Quick response to online request for service, Crystal had at service inspection scheduled in less than 40 minutes from our contact. Miguel was early and wonderful - courteous to us both with great communication on what he was testing, how it clarified the situation for him and how the problem was nearly resolved by our efforts. Guidance and tips to prevent any issue down the road. Great people! Thank you for allaying our fears so fully.
I am so happy with the work I had done. Miguel was friendly and talked us through the whole process. He made sure that we saw the progress that had been done and that we always knew what the next steps were. Miguel was always on time, which is something of a struggle for most people when I'm having work done on the house. I can't say enough about how wonderful the service was! Thank you so much!
After only owning our house for a year and a half, we found our house was loaded with mold. We were devastated. Joel and his team assured us they would be able to get rid of it. They were very professional, knowledgeable and caring. They treated us with respect and made us feel like family. After they finished removing the mold, we walked in and couldn't believe the job they did. It was incredible. They removed everything that needed to be and took pictures of everything that they had to throw away. They even cleaned up the house . That was very impressive. Joel was always in contact with the insurance company and gave us updates when available. He tried to always keep us informed. We can't say enough about their service and would highly recommend them. We would definitely have them again if needed.
This is the best restoration company in Florida! We had a incident in the middle of the night where our ac vent was leaking in our attic which caused the ceiling in our dining room to completely collapse on our table. We called and were immediately put in touch with Joel, he was at our house within 40 minutes of our call. Even though it was about 230 in the morning he arrived with a smile on his face ready to help us get things going to get the situation under control. I cannot say enough good things about this company. Very prompt, courteous, knowledgeable and treat you as if you are family. They are my #1 go to when I have a crisis and I let everyone I know that this is the company use!
Thomas & Samantha